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Gym Instruction at TRAIN Fitness

WHAT SUPPORT IS AVAILABLE DURING MY COURSE?

We offer the widest variety of methods to support you during your course. And we provide phone and email support seven days a week. Monday to Friday 8am to 8pm. Saturday and Sunday 11am to 4pm.

Please find below the support options available for your course.

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Course

Low Back Pain

Support Options

Support Options

Support Options

Support Options

Course

Assessing

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Support Options

Course

pump fx

Support Options

Course

blast fx

Support Options

Course

fight fx

Support Options

Course

stomp fx

Support Options

Course

groove fx

Support Options

Support Options

Course

Life Coaching

Support Options

Support Options

If you have any questions about the course you're interested in, please email Enrolments or call 02072929140 option 1.

Guide


  • A. Learner Support – As well as the support you receive from your tutor on a scheduled course day during your course (if applicable), you'’'ll also have access to our Learner Support team, dedicated to assisting you with study questions and queries. The team is generally available via phone, email or through the Helpdesk Monday to Friday 8am to 8pm; and Saturday and Sunday 11am to 4pm GMT, excluding bank holidays and office closures.
  • B. eClasses – We offer a library of eClasses on a variety of topics covered in your course, during which we go over content and answer questions you might have about it. The library can be found in your Student Desktop, where an eClass can be viewed at the click of a button.
  • C. Feedback Service – During your course you’ll be assessed in various ways, including via portfolio, and theory and practical assessments. You’re able to send us a video of what you intend to do for your practical assessment and or what you intend to submit as your portfolio beforehand and one of our qualified assessors will provide detailed feedback, both on areas you've done well in and areas that could use improvement. You just need to do this at least two weeks prior to the due date of the assessment or the submission date of the portfolio. Depending on the course you choose, an additional charge may apply.
  • D Optional Training Day – If you enrol on the Distance Study option of your course and would like extra help or guidance with the more practical elements of your course, we have training days scheduled around the country which you can book onto and attend. On these days you can receive valuable tutor feedback and a day of face-to-face practical training in a health club environment. A training day will also cover the practicum requirement of your course, if there is one. Training days are optional, therefore they’re not included in your course, nor in the cost of your course. Additional charges apply.
  • E. Online Community – If you prefer peer-to-peer help with your course, then you can also join in the conversation on one of our social media profiles: Facebook, Twitter, LinkedIn or Instagram.