This policy outlines the sanctions we may apply when a learner fails to meet expected standards of conduct, breaches our policies, or engages in behaviour that affects the integrity of our courses, the learning environment, or the wellbeing of others.
Our aim is to ensure that all sanctions are applied fairly, consistently, and proportionately, in line with awarding organisation guidance and our internal procedures.
Scope
This policy applies to all learners enrolled on courses delivered by us, across all delivery methods (e.g. in-person, distance study, Live-Virtual™).
Examples of Learner Misconduct
Sanctions may be applied in response to, but are not limited to, the following behaviours:
Plagiarism or cheating in assessments
Breach of assessment conditions
Misuse of course materials or intellectual property
Disruptive or abusive behaviour toward our staff, venue staff, or other learners
Fraudulent activity, such as falsifying identity or documentation
Failure to follow our published policies, procedures, or code of conduct
Sanctions We May Apply
Depending on the severity of the situation, the learner’s intent, and whether it’s a repeated offence, we may apply one or more of the following sanctions:
Verbal or written warning – A formal warning outlining the issue and what needs to change.
Request for resubmission – The learner is asked to redo or amend submitted work (e.g. in cases of plagiarism).
Assessment void – The assessment attempt is invalidated and may need to be resubmitted under supervision.
Suspension from the course – Temporary removal from the course while an investigation or corrective action is taken.
Removal from the course – Permanent withdrawal from the course, without refund, in serious or repeated cases.
Notification to awarding organisation – We may report the matter to the awarding organisation if required under their rules and regulations.
Where possible, we will apply the least severe sanction necessary to resolve the issue, unless the situation warrants stronger action.
Investigation & Decision-Making Process
When a concern is raised:
member of our Learner Success team will review the issue and gather relevant information (e.g. assessment work, learner communication, tutor reports).
The learner will be given the opportunity to respond before a decision is made.>
Once a decision is reached, the learner will be notified in writing, including details of any sanction applied and their right to appeal.
Appeals
Learners may appeal any sanction applied. Appeals must be submitted in writing within five (5) days of receiving the outcome, in line with our Appeals Policy.
Monitoring & Reporting
All sanctions are recorded in the learner’s file. Where required, we report incidents to the awarding organisation and cooperate with their investigation procedures.
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