As soon as you’ve enrolled you can log onto our website and access your Student Desktop. Through it you’ll be able to complete the online course material and, depending on the study option you choose, either book onto assessment days, optional training days or a clinic.

Using the TRAINFITNESS app you can also do all of this on the move via the Mobile Student Desktop. The app is compatible with Apple iOS 8.1 and above and Android KitKat (5.0) and above (devices, manufacturers and operating systems are subject to change).

If you’ve chosen our Distance study option, you’ll complete as home study the online course material, workbook and portfolios, and you’ll complete 20 hours of practicum (where you observe a qualified personal trainer in a commercial fitness facility). You’ll then attend the scheduled assessment days you’ve booked onto,at which timeyou’ll perform the relevant assessmentsand in most cases hand in your completed portfolios. You’ll send to us either by post, email or the Help Deskevidence of your completed practicum. You cannot hand inyour completed practicum on an assessment day.

If you’ve chosen our Part Time or Full Time study option, you’ll complete as home study the online course material and portfolios, and you’ll then attend the scheduled clinic you’ve booked onto. In most cases you’ll hand in your completed portfolios while on clinic.

Regardless of the study option you choose, there is no difference in the certificate you receive upon completion of the course: the certificate does not state the study option. Before you can request the certificate; however, you must satisfy and complete all course requirements. This includes, for example, the online course material which you will complete as home studybefore and outside of any attendance requirements.

Each course has a period of time in which you must complete it in its entirety (including but not limited to all assessments and online course material) and request the course certificate(‘Term’). The Gym Instructor and Personal Trainer Diploma carries a six-month Term;the Gym Instructor and Personal Trainer Practitioner Diploma carries a nine-month Term; the Gym Instructor and Personal Trainer Specialist Diploma carries a12-month Term; and the Gym Instructor and Personal Trainer Master Diploma carries an 18-month Term.

A rebooking fee is payable for: theory assessments you book but do not attend, for theory assessments you book but cancel within 14 days of the scheduled assessment date, and for theory assessments on which you refer (fail) on more than one occasion; for practical assessments you book but do not attend, for practical assessments you book but cancel within 14 days of the scheduled assessment date, and for practical assessments on which you refer on any occasion; and for portfolio assessments you book but do not attend, for portfolio assessments you book but cancel within 14 days of the scheduled assessment date, and for portfolio assessments on which you refer (fail) on more than one occasion.

A PDF copy of the portfolios (which also contains a workbook) and static online course material is included in the course fee and which you can print directly from the Student Desktop. You may purchase a printed copy of the portfolios from our webstore for an additional charge.

Depending on the course you choose, if you’ve chosen Distance study you’ll need to book onto and attend a number of assessment days and clinics at one of our course venues during which you’ll hand in your portfolios, sit your theory assessments and perform your practical assessments. You need to bring a client with you for the practical assessments. We are unable to allocate or tell you in advance the time you will perform your practical assessment on an assessment day. On an assessment day you will be called up to perform your assessment with the client you bring. Until that time, you and your client are required onsite (generally from 9am).Rather than attend an assessment day, you can apply to us to submit a video for some but not all of the practical assessments (for which you’ll also need a client). Conditions and additional fees apply to the video assessment option, so please call the Learner Support team for more information on 0207 2929 140 option 2.

Gym Instructor and Personal Trainer Diploma = 3 scheduled Saturdays Gym Instructor and Personal Trainer Practitioner Diploma = 3scheduled Saturdays+ 1 scheduled Saturday, Sunday or weekday (for the T3 and Circuits clinic) Gym Instructor and Personal Trainer Specialist Diploma = 3 scheduled Saturdays + 4 scheduled Saturdays, Sundays or week days (for the T3, Circuits and Group Indoor Cycling clinics, andthe Exercise Referral, and Outdoor Fitnessassessment days)* Gym Instructor and Personal Trainer Master Diploma = 3 scheduled Saturdays + 4 scheduled Saturdays, Sundays or week days (for the T3, Circuits and Group Indoor Cycling clinics, and the Exercise Referral, and Outdoor Fitness assessment days)*

Depending on the course you choose, if you've chosen to study Part Time you’ll need to book onto and attend a clinic scheduled at one of our course venues. We offer Part Time Saturday, Part Time Sunday, and Part Time Evenings clinics. Those that enrol on a Part Time Saturday course will book onto and attend either an 11-day or 15-day clinic (depending on the course option you choose) held on Saturdays; those that enrol on a Part Time Sunday course will book onto and attend either an 11-day or 15-day clinic (depending on the course option you choose) held on Sundays; and those that enrol on a Part Time Evenings course will book onto and attend either an 11-week or 15-week clinic (depending on the course option you choose) held Monday and Tuesday evenings.You’ll perform the relevant training and assessments on these clinic days and also hand in your portfolios*.

Gym Instructor and Personal Trainer Diploma = not available via the Part Time study option Gym Instructor and Personal Trainer Practitioner Diploma = 11scheduled Saturdays, Sundays or weeks (for the Part Time Evenings option) Gym Instructor and Personal Trainer Specialist Diploma = 15scheduled Saturdays, Sundays or weeks (for the Part Time Evenings option)* Gym Instructor and Personal Trainer Master Diploma = 15scheduled Saturdays, Sundays or weeks (for the Part Time Evenings option)*.

Also dependant on your chosen course, if you’ve chosen to study Full Time you’ll need to bookonto and attend a clinic scheduled at one of our course venues Monday to Friday. You’ll perform the relevant training and assessments during this period and also hand in your portfolios*.

Gym Instructor and Personal Trainer Diploma = not available via the Full Time study option Gym Instructor and Personal Trainer Practitioner Diploma = 11 days Gym Instructor and Personal Trainer Specialist Diploma = 15 days* Gym Instructor and Personal Trainer Master Diploma = 15 days*

*The Sports Conditioning; Obesity and Diabetes Management; and Life Coaching units each have a portfolio as their assessment. If any of these units are included in the course you enrol on (e.g.Gym Instructor and Personal Trainer Master Diploma), you will complete the portfolio as home study and submit a copy of it to us for marking.

For all portfolios it is important you keep the original copy safe in case anything happens to the copy you send or hand to us. Never postan original portfolio to us. Once we have marked your portfolio and updated the results in our system, we will scan and email a copy of the marked portfolio to you. We do not return portfolios by post.

Learner Support – As well as the support you receive from your tutor on a scheduled clinic (if applicable), you’ll also have access to our Learner Support team, dedicated to assisting you with study questions and queries. The team is generally available via phone, email or through the Helpdesk Monday to Friday 10am to 6pm GMT, excluding Bank holidays and office closures. Please note Learner Support is not available for the Gym Instructor and Personal Trainer Diploma.

eClasses – We offer a library of eClasses on a variety of topics covered in your personal trainer course. The library can be found in your Student Desktop, where an eClass can be viewed at the click of a button.

Feedback Service – During your personal training course you’ll be assessed in various ways, including via portfolio, and theory and practical assessments. You’re able to send us a video of what you intend to do for your practical assessment and or what you intend to submit as your portfolio beforehand and one of our qualified assessors will arrange a time to call you to discussfeedback. You need to do this at least two weeks prior to the due date of the assessment or the submission date of the portfolio. Additional fees apply.

Optional Training Day – If you enrol on the Distance study option and would like extra help or guidance with the more practical elements of your course, we have training days scheduled around the country which you can book onto and attend. On these days you can receive valuable tutor feedback and a day of face-to-face practical training in a gym environment. A training day will also cover the Practicum requirement of your course, if there is one. Training days are optional, therefore they’re not included in your course, nor in the cost of your course. Additional fees apply.

No prior fitness qualification is required before starting one of our Gym Instructor and Personal Trainer Diplomas.

A basic level of English and Maths will be necessary to understand the content. The course requires physical exertion and individual participation is essential, therefore a degree of physical fitness is necessary. Relevant personal experience of the subject is helpful. For example, prior participation in gym sessions will be helpful for our personal training courses.

If you already hold a Level 2 Gym Instructor qualification, you might be exempt from some sections of the course. Please contact us on 0207 2929 140 to find out more.

So you’ve either heard from a friend or discovered for yourself that we offer the best quality training for the best price, and having shopped around you’re wondering how we can offer such value for money.

We’ve delivered personal training and fitness courses for 17 years, and in that time we’ve trained thousands of people – we trained over 3000 people last year alone. We’re grateful that many of our students go on to enrol on other courses with us and that they recommend us to their friends, family and colleagues. It allows us to spend less on advertising.

All of our courses are recognised by REPs and accredited by various awarding organisations around the world. Unlike some course providers who pay other companies to use their course content, we don’t have to because we own all of the course content we deliver.

Some training providers also have to pay other companies to use their eLearning platforms. We don’t. We own the eLearning system we use. Technology is in our DNA and as mentioned in our course delivery FAQ, we were the first to introduce online study to the UK fitness industry. With its videos, animations and podcasts, our online course material makes studying at home on your PC, Mac or laptop so much more enjoyable than reading page after page of a text book in a classroom. We also provide our online course material via our app through which you can study on your mobile or tablet when you’re out and about*. We’re the only training provider that offers a study app. And not only does our online course material reduce the time you need to spend in a classroom, it also links directly to our in-office administration system which is automatically updated as you progress through certain parts of your course. So while our use of technology makes for an enjoyable and convenient learning experience with us, it also allows us to reduce our costs on things like venue hire and administration.

We pass all of these cost savings on to you in the way of lower prices.

And our quest to make our courses more affordable doesn’t stop at the price. We were the first fitness course provider in the UK to offer our customers payment plans, so check out our payment options FAQ to see our payment plan options and to learn more about the prompt payment discount we offer.

If you have any questions about the course you're interested in, please email Enrolments or call 02072929140 option 1.

*Compatible with Apple iOS 8.1 and above and Android KitKat (5.0) and above. Devices, manufacturers and operating system are subject to change.