Conflict of Interest Policy

Purpose

The purpose of this policy is to outline how we identify, manage, and mitigate conflicts of interest. It ensures that all training, assessment, verification, and decision-making processes are carried out with integrity, fairness, and transparency in line with regulatory requirements.

Scope

This policy applies to all individuals involved in the development, delivery, assessment, verification, or administration of our courses. This includes our employees, contractors, tutors, assessors, verifiers, and any other relevant parties.

Definition of Conflict of Interest

A conflict of interest arises when an individual’s personal, professional, or financial interests have the potential to influence their actions or decisions in relation to our work.
Examples of potential conflicts of interest include (but are not limited to):

• Assessing or verifying a learner who is a friend, relative, or close associate.
• Holding a financial or personal interest in a business that has dealings with us.
• Making decisions that could benefit someone with whom the individual has a close relationship.

Declaration of Conflicts of Interest

All individuals covered by this policy must:

• Disclose any actual or potential conflicts of interest as soon as they become aware of them.
• Avoid participating in activities where a conflict may exist until the situation has been reviewed and appropriately managed.

Managing Conflicts of Interest

When a conflict of interest is declared or identified, we will assess the situation and take appropriate steps to manage it. These may include:

• Reassigning duties such as assessment or verification.
• Putting in place independent oversight or quality assurance.
• Restricting involvement in relevant decisions or activities.

All conflicts and actions taken will be overseen by a member of our senior management team.

Accountability

We rely on everyone working with us to act with honesty and transparency when it comes to conflicts of interest. Where a conflict isn’t declared or is managed inappropriately, we’ll review the situation and take appropriate action in line with our internal procedures and relevant regulations.

Rev: Jan 2026